Privacy Policy – Enjoy Iceland Tours

Welcome to Enjoy Iceland Tours! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services. By accessing or using our website (https://enjoyicelandtours.com/), you agree to the terms outlined in this Privacy Policy.

1. Data Collection and Use

We collect personal data for the purpose of providing you with exceptional travel experiences and efficient customer support. The types of personal information we collect include, but are not limited to:

• Full name
• Contact information (email address, phone number)
• Booking and payment details
• Travel preferences
• IP address and browser details

We use this information to:

• Process bookings and payments
• Provide customer support
• Personalize your travel experience
• Improve our services
• Send booking confirmations, updates, and promotional materials (with your consent)

2. Legal Basis for Data Processing (GDPR)

As a European business, we comply with the General Data Protection Regulation (GDPR). Our legal basis for collecting and processing your data includes:

• Performance of a contract (booking and travel services)
• Legitimate interests (service improvement and customer communication)
• Legal obligations (tax and regulatory requirements)
• Your explicit consent (for marketing and personalized offers)

3. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once the retention period expires, we securely delete your information.

4. Data Protection Rights

If you are an EU/EEA resident, you have the following rights under GDPR:

• Right to access your data
• Right to rectify incorrect or incomplete data
• Right to delete your data (right to be forgotten)
• Right to restrict or object to data processing
• Right to data portability
• Right to withdraw consent for marketing communications

To exercise these rights, please contact us at hello@enjoyicelandtours.com.

5. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and regular security assessments.

6. Third-Party Services

We may share your data with third-party service providers for booking management, payment processing, and marketing purposes. These providers are contractually obligated to protect your data and comply with GDPR.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Us

For any privacy-related questions or concerns, please reach out to us at:

Email: hello@enjoyicelandtours.com

Phone: Monday to Sunday, 8:00 AM to 7:00 PM GMT

Thank you for trusting Enjoy Iceland Tours with your personal data. We are committed to ensuring your privacy and security throughout your journey with us.